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©Accueil Office De Tourisme 005|T.ESTADIEU
  1. Welcome to Rodez !
  2. Rodez tourist information

Rodez tourist information

The category I centre is part of the national French Tourist Information network.

Commitments.

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    • Give you a reception area and information area that are easy to access.
    • Make your trip easier.
    • Provide you with furniture to sit on.
    • Give you free information about what’s on in the area.
    • Provide you with free Wi-Fi access.
    • Display and share opening times in at least two foreign languages.
    • Open at least 240 days a year including Saturdays and Sundays during peak seasons or events.
    • Answer your messages all year.
    • Provide a permanent reception service run by staff that speak at least two foreign languages.
    • Provide tourist maps and regular maps on paper.
    • Bring you a website in four languages.
    • Provide tourist information translations in at least two foreign languages regarding:
      • any listed tourist accommodation including at least the name of the establishment, address, email address, website, phone number and rating;
      • monuments and cultural, natural or leisure sites including prices, opening seasons and times, website, phone number and address.
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      Accueil Office De Tourisme 004Accueil Office De Tourisme 004
      ©Accueil Office De Tourisme 004|T.ESTADIEU
        • Update its tourist information every year.
        • Display emergency phone numbers outside.
        • Present all the relevant services in its area of expertise for all clients.
        • Enable you to view availability at listed accommodation.
        • Handle your complaints and assess your level of satisfaction.
        • Provide a tourist information service covering new IT and communication tools (social media, smartphone, GPS etc.)
        • Adhere to a quality approach.
        • Provide a travel advisor to assist you.
        • Ensure local tourist information is accurate and up to date.

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